Last Updated: October 28, 2025
Hey there, warrior. Look, we get it - nobody really loves reading privacy policies. But here's the thing: we actually care about your personal info and want you to know exactly what we're doing with it. No sneaky stuff, no corporate nonsense.
At Shadow Reth Odyssey Fitness, we're not just about building stronger bodies - we're about building trust too. This policy lays out how we handle your data when you train with us, sign up for classes, or just browse our site. We've tried to keep the legal jargon to a minimum, but y'know, some of it's gotta be there for compliance reasons.
By using our services or stepping into our gym at 1847 Granville Street in Vancouver, you're agreeing to this policy. If something doesn't sit right with you, come talk to us. We're real people running a real gym, and we'll do our best to address your concerns.
Alright, let's break down what info we actually need from you and why:
When you sign up for a membership or register for classes, we'll ask for the basics - your name, email address, phone number, and mailing address. We need this to contact you about class schedules, billing issues, or if we've gotta reschedule a session. Pretty straightforward.
Before you start throwing weights around or jumping into our combat training, we need to know about any medical conditions, injuries, or physical limitations you've got. This isn't us being nosy - it's literally to keep you safe and make sure our trainers can modify workouts if needed. We also track your progress, attendance, and workout preferences to help you reach your goals.
When you pay for memberships or personal training sessions, we collect payment details. But here's the good news - we don't actually store your full credit card numbers on our servers. We use secure payment processors who handle that stuff. We just keep records of transactions for accounting purposes.
Like pretty much every website out there, we collect some technical info when you visit our site - things like your IP address, browser type, device info, and how you navigate through our pages. This helps us fix bugs and make the site work better for everyone.
Sometimes we take photos or videos during classes for promotional purposes or to help with form corrections. We'll always ask for your consent first, and you can totally opt out if you're camera-shy. No judgment here.
So what do we actually do with all this data? Here's the rundown:
We take security seriously. Our systems use industry-standard encryption, secure servers, and regular security audits. All our staff who have access to member data are trained on privacy practices and sign confidentiality agreements.
That said, let's be real - no system is 100% hack-proof. We do everything we can to protect your data, but we can't guarantee absolute security. If there's ever a data breach, we'll notify you as required by Canadian law (PIPEDA) and work to fix the problem ASAP.
On your end, keep your account login secure. Don't share your password with anyone, and if you think your account's been compromised, let us know immediately.
This is your data, and you've got rights. Here's what you can do:
Wanna know what data we've got on you? Just ask. We'll provide you with a copy of your personal information within a reasonable timeframe (usually within 30 days).
If something in your profile is wrong - maybe you moved or changed your phone number - you can update it yourself through your account or ask us to fix it for you.
Want us to delete your information? We can do that, though we might need to keep certain records for legal or accounting reasons (like transaction history for tax purposes). If you cancel your membership, we'll keep your basic info for a year in case you wanna come back, then we'll purge it.
Not interested in our promotional emails? There's an unsubscribe link in every marketing message we send. You'll still get important account-related emails though, like billing notices or class cancellations.
If you've given us consent for something specific - like using your photo in marketing materials - you can withdraw that consent anytime. Just shoot us an email or tell us in person.
Our services are designed for adults and teens aged 16 and up. If you're under 16, we need a parent or guardian to set up your account and agree to this privacy policy on your behalf.
We don't knowingly collect personal information from kids under 13 without parental consent. If we find out we've accidentally collected data from a young kid, we'll delete it right away.
For our youth programs, we require extra consent forms from parents and take additional precautions with how we handle that information.
We might update this privacy policy from time to time - usually when we add new services or if privacy laws change. When we make significant changes, we'll let you know via email or by posting a notice at the gym and on our website.
The "Last Updated" date at the top of this page shows when the most recent changes were made. We recommend checking back occasionally to stay informed about how we're protecting your information.
If you keep using our services after we post changes, that means you're cool with the updated policy. If you're not okay with the changes, you can close your account - though we'd hate to see you go.
Got questions about this privacy policy? Concerns about how we're handling your data? Or maybe you just want to exercise one of your rights mentioned above? We're here for it.
Email: forge@shadowrethodyssey.info
Phone: (604) 555-7389
In Person: Drop by the gym at 1847 Granville Street, Vancouver, BC V6Z 1N3
Mail: If you're old school and wanna send a letter, use the address above
We'll respond to privacy inquiries within 30 days, usually much faster. If you're not satisfied with how we handle your concern, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Thanks for taking the time to read this. Now let's get back to forging legends through strength and shadow. See you on the mat.